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UPGRADE WITH LIBERTAS & EXP REALTY

By Tim & Julie Harris · August 19, 2026

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Price reductions are not some unusual sign that a listing has failed. They're part of a normal market. Recent Redfin data found that 34% of sellers who ultimately closed had reduced their asking price — and among those, the average reduction was 7.3%, or almost $41,000.

If your seller finally agrees to have the uncomfortable price conversation, don't waste it on a meaningless reduction just so you can say you did something.

The goal isn't to change the number in the MLS. The goal is to change the potential buyer's reaction to the house. And once that seller says yes, you have real work to do — because a price reduction isn't an administrative task. It's a second launch.

Today we walk through how to actually execute the second launch — the script that stops meaningless mini-reductions, the reverse-offer mechanic that almost no agent is using in this market, and the full relaunch playbook that treats the repositioned listing like a brand-new one. Plus a note on the 180-Day Seller Communication Plan that keeps sellers from becoming adversarial before you ever have to make the call.

Stop calling it a "price reduction"

Vocabulary first. When you're talking to a seller, the words lower the price or price reduction trigger the exact wrong emotional response — the antithesis of what they want to hear.

The professional phrase is "reposition the house on the market to correctly reflect the buyer's expectations." Longer. Softer. Neutral. Same meaning, dramatically different emotional charge on the receiving end.

This is one of the small vocabulary shifts that separates professional listing agents from amateurs. The professional word choice keeps you on the seller's side of the table rather than putting you in opposition to them. Same principle as "the CMA" instead of "my CMA," and "the market" instead of "my opinion."

The 180-Day Seller Communication Plan (this is the whole game)

Here's the underlying problem most price-reduction conversations reveal. The tension in the call isn't really about the price. It's about the fact that the seller has been ghosted for weeks and is now angry about the silence — with the price ask acting as the trigger.

The 180-Day Seller Communication Plan (a Premier Coaching interactive — currently live and being deployed by coaching clients) exists specifically to end that ghosting. Plug in the address of the property at the moment you take the listing. The plan tells you exactly what to say to the seller and when to say it — every single day for the six-month typical listing cycle. It includes prebuilt infographics, market updates, and communication templates.

When you've been running the 180-Day plan from day one, the price-repositioning conversation is not a shock. It's the natural continuation of a communication cadence the seller has been part of the entire time. No ghosting. No adversarial dynamic. Just a professional adjustment inside an ongoing professional relationship.

If you haven't been running the plan and your seller is angry — the anger is proportional to the length of silence. The fix isn't a better repositioning script. The fix is preventing the silence in the first place. Available in Premier Coaching (free 7-day trial at premiercoaching.com — new Premier Coaching launch includes all 13 levels immediate access).

Point 1 — If you're going to ask for a reduction, make it count

Sellers spend weeks resisting the repositioning conversation. When they finally agree, don't waste it on a meaningless reduction.

$5,000 off a $600,000 house is nothing. Going from $599K to $594K is less than a 1% adjustment. Buyers won't notice. The MLS won't relight the listing. And now you've used up the emotional capital of the seller-conversation for essentially no market impact.

Redfin's recent data gives you useful context. Sellers who reduced averaged 7% off. About 90 days ago, that average was closer to 5%. The size of reductions is climbing as the market normalizes.

That doesn't mean every seller needs a 7% reduction. But it does mean you should think in price brackets — the specific dollar levels that trigger meaningfully different buyer pools. A four-bedroom priced like a three-bedroom pulls in the whole three-bedroom search pool suddenly. A house crossing under $500K appears in a completely different price band's search results. The magic isn't the number itself — it's whether the number moves the house into a new visibility zone.

Run a fresh CMA. Ask yourself: at what price does this stimulate materially more showings? Then take the seller to that price, not to some symbolic middle ground.

The "turn you down now vs let you down later" script

When the seller offers an inadequate reduction — "let's just take $5,000 off" — here's the script that redirects them without arguing.

"Mr. Seller, listen. I'd rather turn you down now for that price adjustment than let you down later. Can I tell you why? Based on what the market is telling us, the current market on this property is somewhere between $575,000 and $579,000. I'd rather wait to reposition the house at that level than lower it to $594,000 now — because we'll just have to lower it again in three weeks. And a second reduction inside a month looks terrible to the market. If we truly want to get this property sold — and I know you want it sold by October — we need to reposition the house on the market once, correctly, right now."

Then work backward from the seller's actual deadline:

"October is 90 days away. When we reposition at the right price, I'm going to relaunch the entire marketing plan. Let's say we get it under contract within 30 days after the relaunch. It takes another 30-60 days on average to actually close after that. Which puts us right up against your October deadline. So being deliberate about repositioning to the correct number right now is what protects your timeline — not staging incremental reductions and losing weeks between each one."

The script does three things. It reframes the tiny reduction offer without insulting the seller. It grounds the professional recommendation in the seller's own timeline. And it eliminates the "let's just try $5K first" trap that costs sellers thousands and adds months to the process.

Point 2 — Call every previous showing agent (and your own buyers) immediately

Second launch = second sales push. The moment the new price goes live, call every buyer agent who has previously shown the property. Also every buyer you personally showed it to.

Do it immediately. Do it that day. And tell your seller you're doing it — otherwise they won't know and you get no credit for the work.

Script:

"Hi, this is Julie. We just made a meaningful price adjustment on the Oak Street listing. You showed it to the Smiths a couple of weeks ago — I remember you said they liked the house but thought we were a bit high. We're now at $575,000. Is that enough to bring them back? Should we schedule a second showing at the new price?"

The intelligence side of the call

Two coaching layers on this call. Both critical.

Layer one — find out if the previous buyer has already purchased something else. If they have, ask what they bought. Get the details if the buyer's agent will share.

This information is gold for your seller. It proves the earlier showings were real, qualified buyers who transacted — just not on your property. That reframes every subsequent showing as "another one of the real buyers who might actually write on our house." Sellers who see this data are dramatically less prone to firing you.

Layer two — watch for the weak buyer agent. Sometimes you'll hear: "Well, the buyer really liked your house..." And in the back of your head you're thinking: why didn't they write?

Because the buyer agent doesn't know how to close. The buyer would have written the offer, but the agent never asked them to. Which sets up the specific move that most agents in your market have never even heard of.

The reverse-offer mechanic

Here's the play. Write an offer from the seller to the buyer.

Not a counter to an offer they haven't made. A brand-new seller's offer to sell the property to the buyer at specific price and terms. Usually at list price. Usually with the closing, possession, and other terms the seller wants. Then you submit that offer through the buyer's agent to the buyer.

Reverse offers. Almost nobody does them anymore. But they were common enough in previous market cycles that many boards of REALTORS have pre-created reverse-offer forms sitting in their contract libraries — you just fill them out. It's not that different from a normal purchase contract. It just comes from the seller instead of the buyer.

What it does. It bypasses the weak buyer's agent. It gives the buyer a specific decision to make: yes or no, will you buy this house at these terms? Instead of leaving them in the passive just liked it zone, you force a direct response.

The frequency this converts is higher than most agents would guess. And your seller loves it — because they can see you're not sitting around waiting for someone else to sell their house. You're actively going after every previously-interested buyer with a formal offer.

A handful of coaching clients — John Walkenshaw in Canada being one of them — use this routinely on their listings. Add it to your toolkit for the second launch.

The expired-listing application

Same technique applies when you're pursuing expired listings. Ask the previous seller for their open house registry, showing history, or any records of previous buyer interest. Then call every one of those previous prospects. Ask if they bought something else. If not, and they're still interested, structure a reverse offer.

Now you've turned an expired listing into an active listing with a warm buyer pool already identified. Compare that to the standard expired-listing agent who just lists it and hopes. Different game entirely.

Point 3 — Treat the repositioned listing like a brand-new listing

The full relaunch protocol. When you reposition, you're not editing an MLS number. You're relaunching the entire marketing effort.

  • New photos — especially if the season has changed since the original listing. A summer listing photographed in June should not still show June photos in October.

  • Rearrange the existing photos to lead with different rooms if the original order isn't producing engagement.

  • Rewrite the description — new headline, different opening line, updated features.

  • New brochures.

  • New open house schedule — the full pre-open sequence (see the Open House Command Center interactive on Harris Real Estate Daily for the day-by-day playbook).

  • Fresh just-listed campaign in the surrounding neighborhoods.

  • Fresh door-knocking — announcing the new positioning to neighbors.

  • New CMA — refreshed comps, updated pending data, current active competition.

And critically — call the listing agents of your three most-comparable competing listings. Ask them how their showing activity has been. Ask about their lead pipelines. Ask why they haven't shown your listing. Offer reciprocity — "bring your buyers over to see mine, I'll bring mine over to see yours, we'll both benefit from more showings on both sides."

This move produces new showings quickly because it activates a network of listing agents who otherwise wouldn't have thought to include your property in their buyer tours.

A repositioned listing at the new price is essentially a brand-new listing. Don't do half the work. Do all of it.

The pre-listing pack as silent salesperson

Related tool worth surfacing. The pre-listing pack is what you deliver to the seller before your listing appointment. It contains your entire marketing plan, your process, your credentials, your timeline. It acts as your silent salesperson — showing up before you do and setting expectations for what a professional listing looks like.

We're currently building the pre-listing pack into an interactive so you can send sellers a link (in addition to the physical or PDF version) that walks them through your entire process step-by-step. That way when the day comes to reposition and relaunch, they've already seen the plan you're now executing. No surprises. No adversarial dynamic. Just a professional continuing to execute the plan the seller already reviewed.

Watch for the interactive release in Premier Coaching — coming soon as part of the New Premier Coaching launch.

The AI-enhanced agent moat

One larger frame worth naming as we close. The market from here forward is going to be controlled by AI-enhanced agents.

Some agents will be replaced by AI — specifically the ones whose value was purely transactional and didn't deliver much beyond information relay. Those are the ones being commoditized right now.

But the agents who combine deep human skill with aggressive AI leverage are going to excel at rates the industry has never seen. Not linear improvement. Exponential.

Which means every element of the second-launch playbook above — the 180-Day communication plan, the pre-listing pack interactive, the CMA refreshes, the previous-buyer outreach — can now be prepared, personalized, and executed at a pace that used to require an entire team. One AI-enhanced solo agent today can do the marketing output that used to take a 5-person team.

The agents who master that stack are the ones building unstoppable careers over the next decade. The ones who don't will slowly find themselves out-produced by the professionals who did.

The Dorado Beach Insider book — and a possible book club

Programming note. Tim and Julie recently released The Dorado Beach Insider — a physical book about their Puerto Rico community. Available on Amazon (search Dorado Beach Insider). Read it if you're curious about the format.

The book is intentionally not about real estate. It's about the community — insider knowledge for residents and relocators. The purpose is to position them as the trusted authority in their community long before real estate ever comes up in a conversation. Response has been strong.

Which is why they're considering starting a book club — a small group of maybe 20 coaching clients or Premier Coaching members who want to build something similar for their own communities. New Albany Country Club Insider. Aspen Insider. The Hamptons Insider. Whatever your target market is.

If that's of interest, drop a comment on the YouTube video or reach out through the newsletter — enough interest and Tim and Julie will formalize the roadmap. The Book: creating your own is roughly a pain in the ass level of effort. The book club would compress the learning curve dramatically.

What to do this week

Five concrete moves:

One — deploy the 180-Day Seller Communication Plan on every active listing you have (Premier Coaching required — free trial available).

Two — kill the phrase "price reduction" from every seller conversation. Replace with "reposition the house on the market to correctly reflect the buyer's expectations."

Three — pull the list of every buyer's agent who has shown each of your active listings. Prepare the callback list now so the moment you reposition, you're ready to hit every one of them within 24 hours.

Four — check whether your local board has pre-created reverse offer forms. If they do, download and file them. Deploy the next time you have a "buyer really liked it but agent won't write" scenario.

Five — treat your next price repositioning as a brand-new listing. New photos. New description. New open house. New CMA. New neighborhood push. Full second launch, not an MLS edit.

The bottom line

A price reduction done well is a second launch. A price reduction done poorly is an MLS edit that costs the seller thousands and buys you nothing.

Make the reduction meaningful — 7% or the specific number that moves the property into a new visibility bracket. Use the "turn you down now vs let you down later" script when the seller wants a token reduction. Call every previous showing agent within 24 hours of the new price going live. Write reverse offers to previously-interested buyers whose agents didn't close. Treat the repositioned property as a brand-new listing with a full relaunch.

Skip any of these steps and you burned the seller conversation for nothing. Do all of them and you'll close listings your competitors would have let expire.

Skilled listing agents are going to dominate this market for the next 24 months. The AI-enhanced skilled listing agents are going to dominate the entire next decade.

Which side of that line are you on?

Get to work.

Ready to stop guessing and start producing?

🎯 Start Premier Coaching (free trial): premiercoaching.com
💼 Build wealth with Tim's eXp team: whylibertas.com/harris
📲 Elite Coaching — text Tim directly: 512-758-0206

If you ran the full second-launch protocol on every price repositioning you handle for the rest of 2026 — meaningful reduction, previous-buyer callbacks, reverse offers, full marketing relaunch, and the 180-Day communication plan behind all of it — how many additional listings would close for you that would otherwise have expired?

— Tim & Julie Harris

Founders of Tim & Julie Harris Real Estate Coaching | Publishers of Harris Real Estate Daily | Hosts of PowerHouseTalk | eXp Realty Sponsors at Libertas

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