GROW WITH LIBERTAS & EXP REALTY

By Tim & Julie Harris · September 8, 2026
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Somewhere in your market this week, a seller is going to pull their sign quietly. No announcement. The house sat all summer. The showings dried up in July. And somewhere around Labor Day, they stopped believing anybody was coming.
Here's what nobody's going to say at that kitchen table: the house was actually dead six months ago. Not last week. Not when the market slowed. It died the day it went on at a price everyone in the room knew was wrong — including the agent who heard it and said, "I think we can get that," because they wanted the listing more than they wanted to tell the truth.
Today we walk through the exact pre-qualification the listing agent missed, the 1-to-10 motivation scale question that surfaces the truth on the front end, the 180-day communication plan that keeps sellers from firing you, and the specific script for the "we're taking a break for the holidays" objection you're going to hear a lot in the next 90 days.
The one question that matters more than all the others combined
Coaching-call opener when a stuck listing comes up. Before any discussion of marketing, pricing, showings, feedback, or repositioning, the coach asks the same question:
"Why is the seller selling?"
Every other question is roughly 10% as important. If motivation is real, everything else works. If motivation is soft, no amount of marketing, staging, price cuts, or communication is going to close the sale. A house doesn't sell without a motivated seller. Period.
The five categories of "have to sell" sellers
Not every seller is a "have to sell" seller. But there are specific categories that reliably are:
Divorce — decree in hand, court-ordered timeline.
Corporate REO or bank-owned — the owner is an entity, not a person, and the entity has quarterly dispositions.
Job relocation or military reassignment — hard start date at the new location, often with an already-purchased home on the other end.
Avoiding two mortgage payments — new-construction closing coming up, or already bought the next house.
Financial distress — job loss, illness, other life event forcing the sale.
Everything outside those categories is a "want to sell" seller. Not a bad seller. Not an impossible seller. But a seller whose motivation needs to be actively qualified — every 2-3 weeks — because want-to can quietly become never-mind without them ever telling you.
The Florida-move example
Real coaching-call story. Agent has a listing sitting for six months. When asked why the seller is selling:
"They're moving to Florida."
Fine — but:
By when? "Sometime before the holidays. No hard date."
Are they actively looking at houses in Florida? "They go down for a month at a time."
Are you talking to the Florida buyer's agent? "I hadn't thought about that."
Would they be willing to move twice — into a rental if a buyer showed up before they found their next house? "I don't know. I never asked."
Every unasked question there is a "the seller can walk away at any moment" signal. The listing agent thinks they have a motivated seller. In reality they have a "we'd like to move to Florida someday" seller — which is a listing that will sit on the market forever because the seller has no urgency and no plan.
Ask the questions on day one. Every one of them is easier to ask before you take the listing than to discover after four months of unreturned calls.
The 1-to-10 motivation scale question
Single most useful pre-qualification question in the professional listing agent's toolkit:
"Mr. Seller — if I brought you a buyer tomorrow who wanted to purchase your house at your price, on your terms, with no financing or inspection issues, and needed to close in 60 days — on a scale of 1 to 10, where 10 is 'I'll sign right now' and 1 is 'not remotely interested,' where would you rate yourself?"
If they say 10, great. Ask twice more, differently phrased, to confirm.
If they say 7, that's the diagnostic. "Okay — what would it take to get you to a 10?" Now the truth comes out:
"Well, we don't have a place to go yet."
"We haven't figured out the financing on the next house."
"My mother-in-law is moving in, we might just keep this one as a rental."
"Actually my wife isn't 100% sure she wants to move."
Every one of those is a listing that will not sell — regardless of price, marketing, or agent skill — until the seller resolves whatever is behind the "what would it take to get you to a 10" answer.
That entire conversation should be happening at the listing appointment. Not four months in when you're trying to figure out why the house won't sell.
The seller backup plan you didn't ask about
Related unasked question with substantial consequences.
Many sellers currently carrying sub-4% mortgages have a mental backup plan they never told you about.
Keep it and turn it into a rental.
Let the college-age kids and their friends live in it while renting to them.
Convert it to a short-term rental (particularly in resort or high-tourism markets).
Live in it themselves as a secondary home.
Sell it later at a different price.
They didn't tell you because you didn't ask. But the backup plan is the reason the listing is overpriced. The reason they're picky about showings. The reason they "don't want to negotiate." The reason nothing you do produces a sale.
Fix — add this to your pre-qualification: "If the home doesn't sell, or if it doesn't sell at the price you have in mind, what does that do to your plans?" The answer tells you whether you have a motivated seller or a seller with a comfortable Plan B who doesn't actually need to move.
The financing options most sellers don't know about
Related. Many "we can't buy the next one until we sell this one" sellers actually could — they just haven't been told what's available.
Options professional listing agents should be able to walk through with their sellers:
Bridge financing through the seller's lender.
Buy the next house on a new mortgage, pay it off from the sale proceeds when the current home closes.
HELOC on the current house to fund a down payment on the next one.
Borrowing against other assets the seller may have (investment accounts, other property, business assets).
Cash purchase on the new home, structured against expected sale proceeds.
Approximately 40% of home closings currently are cash transactions — and that cash comes from many sources beyond simple home equity. Sellers who assume "we have to sell before we can buy" often have more options than they realize. The professional listing agent introduces those options during pre-qualification, not after the listing sits for four months.
The 180-Day Seller Communication Plan — why sellers fire agents
Now the operational discipline that prevents listings from expiring and prevents sellers from firing you.
The reason sellers fire listing agents is almost never because of price or marketing. It's silence.
The agent takes the listing enthusiastically. First two weeks are active — MLS entry, photography, showings scheduled, feedback collected. Then the market slows down. Showings stop. The agent starts avoiding calls because they don't want to have the "why isn't it selling" conversation. The seller sits there watching the sign in the yard advertise the fact that nobody wants to buy their house — while the agent goes quiet.
Two months in, the seller is angry. Three months in, the seller is looking for a new agent. Four months in, the listing expires and they either take it off the market or list with someone else — usually someone from the expired-listing pipeline.
None of that had to happen. What was missing was systematic weekly communication:
Weekly market update (comps, inventory changes, interest rate movement).
Weekly showing/inquiry summary (even if the number is zero, the seller sees you're monitoring).
Bi-weekly repositioning conversation (based on real data, not agent guessing).
Monthly full review — motivation check, price analysis, condition review, marketing audit.
The Premier Coaching 180-Day Seller Communication Plan is a full week-by-week script pack for exactly this — what to send, what to say, what visual to include, and how to handle the "is anything happening" conversation without going into apology mode.
The result: sellers stay. Listings extend rather than expire. Adjustments happen collaboratively rather than defensively. And when the seller does become more motivated 90 or 120 days in — because circumstances changed — you're still their agent.
The expired listings opportunity is bigger than it's been in a decade
Related opportunity in current market conditions.
Roughly 78,000 listings expired or were withdrawn from the market in a single recent week nationally. In Austin specifically, roughly 50% of active listings have had at least one price reduction. Similar patterns in most metros.
Every one of those expired sellers is a potential listing right now. For agents willing to work the expired pipeline systematically, this is arguably the best expired-listing hunting environment in the past decade.
Roughly half of expired or withdrawn listings re-list within 60 days. Which means:
You don't need to convince them to sell. They already tried and failed.
They can tell you exactly what the previous agent did wrong (usually — went silent, didn't communicate, didn't understand the market).
They're often more realistic about price the second time around.
They're actively looking for a different kind of agent than the one who just failed them.
The language reframe — "yet-to-be-sold listings"
Small but meaningful language shift. Don't call them "expired listings." Call them "yet-to-be-sold listings."
Same houses. Same sellers. Same opportunity. But the language is respectful of the seller, honest about the current state (it hasn't sold, but it isn't dead), and forward-looking. Sellers respond to it better. They don't feel judged. They feel like there's still a path.
Winter buyers are the most motivated buyers of the year
Related seller conversation for the "we're going to take a break for the holidays" objection you're about to hear a lot in the next 90 days.
Q3 and Q4 buyers are structurally the most motivated buyers of the year. They're shopping during weather most casual buyers won't tolerate. They're competing with holiday parties, school events, and end-of-year work chaos for their time. If they're out looking at homes in November, they need to buy.
Many of them are:
REO buyers who need to be in their new home by year-end.
Corporate relocations with January start dates.
New-construction buyers whose houses are closing.
Divorce or life-event buyers with hard deadlines.
Buyers who spent all spring and summer shopping and finally can't wait any longer.
Q3-Q4 sales pattern: hard-to-sell listings — condition issues, location issues, borderline pricing — often do sell during this window specifically because there's less competition. Motivated buyers, fewer options.
Which means the "we'll take it off for the holidays and relist in spring" seller is often walking away from the most likely buyer window of the year.
The "we're taking a break" objection script
Real script for the objection you'll hear starting in the next 30 days.
Seller (or expired-listing lead): "We decided to just take the house off the market for the holidays."
You: "Mr. Seller, that totally makes sense — you've probably had some nights and weekends you'd like back. But let me ask you a quick question. If a buyer showed up in the next 30 to 60 days, price was right, no appraisal or inspection issues, flexible on closing and possession — exactly the buyer you were hoping for the first time — what would you tell them?"
Seller: "Bring me the offer."
You: "Okay — so let me make sure I understand. If the right buyer showed up, you'd absolutely still sell. Where were you originally planning to move to?"
Seller: "Actually we were going to move across town to a neighborhood we like better."
You: "Did you ever find anything? Anything under contract?"
Seller: "No, we hadn't started really."
You: "Perfect. Here's what I'd suggest. Buyers looking this time of year are the most motivated buyers of the year — they need to buy. And a lot of the hardest-to-sell listings actually go under contract in Q3 and Q4 because there's less competition. Meanwhile you're across town shopping when everyone else is too. Can I come by tonight — 5:00 or 5:30 better for you? — and walk through both sides: what it would take to get your house sold in this window, AND set up a search for the neighborhood you're wanting to move to."
Seller: "5:30 works."
What just happened in that script
One conversation. One outbound call. Combined:
The expired-listing script (turning a "we're pausing" seller back into a listing lead).
The holiday-objection script (winter buyers are motivated, hard-to-sell homes sell in Q4).
A listing appointment (5:30 tonight).
A buyer appointment (helping them find the next house in the target neighborhood).
Both sides of the transaction on the same call. All from a seller who a moment earlier had taken the house off the market.
The scripts and full sequencing are inside Premier Coaching (both the expired scripts and the seasonal objection scripts). But the mechanic is what matters: stop accepting "we'll relist in spring" at face value. Every seller who lists their house once will list it again. The only question is whether you're the agent they list with.
What to do this week
Five concrete moves:
One — pull the expired and withdrawn listings in your service area from the past 60-90 days. Print the list. Start systematic outbound contact — phone first, mail second, doorknock third — using the "yet-to-be-sold" language and the objection-handling script above.
Two — install the 1-to-10 motivation scale question into your existing listing pre-qualification. Ask it three different ways during the appointment. Note the answers.
Three — audit your active listings. For each one, answer: what would the seller do if I brought them a 10-out-of-10 offer that required a 60-day close? If you don't know, call them this week and find out.
Four — install weekly communication with every active listing seller — no exceptions, even the ones you're avoiding. If you're avoiding a seller, that's the seller most likely to fire you.
Five — pull the 10 Listings in 90 Days plan (Premier Coaching, $1 trial at premiercoaching.com) and start systematically working your listing pipeline up to the number your Real Plan calls for. In current market conditions, expireds are the fastest available source.
The bottom line
The listings that expire this fall didn't fail because the market was bad. They failed because the seller was never fully qualified for motivation on day one, the agent went silent after week three, and the seller quietly decided six weeks in that they were going to fire you — and just waited until the listing expired to do it.
Every one of those outcomes was preventable at the listing appointment. Ask the pre-qualification questions. Install the communication plan. Stay in front of the seller. When the market shifts, adjust collaboratively. And when the "we're taking a break" conversation shows up, use the script above rather than agreeing and disappearing.
Meanwhile — the record number of expired and withdrawn listings currently sitting in your market is the biggest listing opportunity most agents will see this decade. The agents willing to work that pipeline systematically are going to end 2026 with a full listing inventory and a foundation for their best year ever in 2027.
The agents who aren't going to do the work are the ones you're going to be taking listings from.
Get to work.
Ready to stop guessing and start producing?
🎯 Start Premier Coaching (free trial): premiercoaching.com
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If you installed the full pre-qualification script on every new listing, ran the 180-day communication plan on every active listing, and worked the yet-to-be-sold pipeline in your market systematically for the next 90 days — how much of your 2027 listing pipeline would already be locked in by January 1?
— Tim & Julie Harris
Founders of Tim & Julie Harris Real Estate Coaching | Publishers of Harris Real Estate Daily | Hosts of PowerHouseTalk | eXp Realty Sponsors at Libertas
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