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GROW WITH LIBERTAS & EXP REALTY

By Tim & Julie Harris · July 10, 2026

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A SparkToro analysis of SimilarWeb data recently confirmed what a lot of us have been seeing anecdotally — 68% of U.S. Google searches ended without a click in early 2026, up from roughly 60% in 2024. When a Google AI overview appears, 83% of searches generate no click.

In Google's dedicated AI Mode, that number jumps to 93%. Google announced at its 2026 I/O conference that AI Mode has surpassed 1 billion monthly users, with query volume more than doubling quarter over quarter.

Translation: the entire click-based internet that SEO was designed to capture is quietly disappearing. Real estate agents who built their online presence around traditional Google rankings — and are still paying monthly retainers to SEO consultants — are optimizing for a game that increasingly no longer exists. There's a new discipline replacing it. It's called Answer Engine Optimization (AEO) — sometimes GEO (Generative Engine Optimization), sometimes AI Search.

Whatever the name settles on, the mechanics are the same. And the good news is that repositioning your entire online presence for AEO takes about one hour, costs zero dollars, and gives you a competitive advantage that most agents in your market are years away from noticing.

Here's the full playbook.

What actually changed

Traditional Google search worked by presenting a list of ranked blue links. The user clicked one, went to a website, and the website owner either won (via ad revenue, lead capture, or brand exposure) or lost. The entire SEO industry was built around influencing which links Google ranked highest and driving clicks to those links.

AI search works fundamentally differently. When a user asks Claude, ChatGPT, Gemini, or Perplexity a question, the AI reads across many sources, synthesizes an answer, and delivers that answer directly in the chat window. There is no clicking. There is no browsing. There is no wandering through three websites to piece together a conclusion. The user gets a curated response in one place, delivered with confidence, and moves on.

For consumer-facing businesses — including every real estate agent — this shift is existential. The way people discover agents, evaluate agents, and choose agents is now increasingly happening inside AI chat interfaces rather than on Google's blue-link results page. The old rules for showing up don't work anymore. New rules apply.

AI is currently using bad data for real estate recommendations

Here's the concrete finding that should get every listing agent's attention. We ran a live test with a real coaching client — Andy, a top-producing eXp agent in central California who genuinely dominates listings in her market alongside her partner Trent.

We asked ChatGPT:

"Who are the top listing agents in [her market]?"

The results were completely wrong. AI returned a list of agents pulled almost entirely from Zillow's agent directory. Most of them hadn't actually sold much of anything recently. Andy and Trent — verifiably the top listing team in the market — didn't appear at all.

We asked the AI why. It admitted openly that it had defaulted to Zillow, Homes.com, and one or two other consumer real estate aggregators as its source of truth. It hadn't done any deeper research. It hadn't pulled MLS records. It hadn't checked actual sales volume. It had grabbed the easiest available structured data and passed it along as an answer.

Worse, when we pushed AI on whether Zillow was a reliable source, it acknowledged that Zillow's agent data is largely self-reported and unaudited. Agents claim sales that may or may not have happened. Off-market deals get inflated. Rankings reflect who paid for placement, not who actually leads the market. The AI knew all of this — but defaulted to the source anyway because it was the easiest available.

Then we asked AI to work harder. To use every accessible data source. To surface the actual top listing agents by verifiable production. When it did the deeper research, Andy and Trent showed up correctly as the top listing team.

The lesson isn't that AI is stupid. It's that AI takes the path of least resistance when finding sources — and agents who haven't optimized their own AI-discoverable footprint get invisible to it, while agents who have optimized get surfaced as authoritative even when they aren't yet the market leader by objective sales metrics.

The window to get this right is very short.

Where AI actually gets its local data

Based on 2026 analysis from Local Falcon and other AEO research firms, here's where the major AI systems currently pull local business data:

Google Gemini. Grounded directly in Google Maps and Google Business Profile data. Google's Grounding with Google Maps capability now connects its models to over 250 million verified places and reached general availability in 2026.

ChatGPT. Pulls from a mix of web results, structured data from Google Business Profile equivalents, and increasingly from real estate portals like Zillow when queries are location-based.

Claude. Increasingly capable of web search and reads publicly available business profiles, review sites, and structured data pages.

Perplexity. Emphasizes citation transparency and tends to pull from a mix of structured business data and top-authority content sites in the category.

Across all four leading systems, the pattern converges on a single foundational asset — your Google Business Profile. If you optimize nothing else this quarter, optimize that. It's the single largest lever any local agent has for AI discoverability across every major platform simultaneously.

The 5-step AI-discoverable presence

Here's the one-hour playbook that repositions your online presence for the AI search era.

Step one — audit your current Google Business Profile (or create one). Open Claude or your AI of choice.

Prompt:

"Audit my Google Business Profile for real estate agent optimization in the AI search era. Here's the URL: [yours]. Give me a specific list of every field that's incomplete, missing, or suboptimized, and rank the fixes by impact."

If you don't have a Google Business Profile, ask Claude to create a complete template for you based on your market, brokerage, and specialties. Copy the template into a new Google Business Profile in about 15 minutes.

Step two — pick your primary category strategically. Real Estate Agent or Real Estate Agency — not something creative or niche. AI systems weight commercial-intent primary categories heavily when matching buyer and seller queries to businesses. Don't get clever here. The obvious answer is the correct answer.

Step three — configure your service areas correctly. Name every municipality, neighborhood, and community you serve. Not just your primary city. If you sell in the greater metro, name the metro. If you specialize in specific neighborhoods, name them individually. The more geographic entities you associate your name with, the more location-based queries you become the answer to.

Step four — front-load your description with entity and location. AI systems weight the opening text of your business description most heavily when interpreting who you are. Bad description opener: "With over a decade of passionate service to my clients..." Good description opener: "[Your Name] is a real estate agent in [City] specializing in [specific service] and serving [named neighborhoods]. Licensed with [brokerage] since [year]." Facts first, personality second.

Step five — write and publish 50 AI-optimized FAQs on your website. This is the highest-leverage move in the entire playbook and the one almost no agent is doing.

Ask Claude:

"Generate 50 frequently asked questions with complete answers that a consumer would ask when evaluating a real estate agent in [your market]. Optimize the questions and answers for AI search discoverability." You'll get everything from "What's the average sale price in [neighborhood]?" to "How does the [local school district] boundary affect home values in [community]?" to "What should I know about Act 60 relocation if I'm moving to Dorado Beach?"

Publish those on your website with clean question-answer structure. AI systems can lift them almost verbatim into responses when someone asks the same question inside a chat interface. Every FAQ you publish is a potential citation waiting to happen.

Cross-platform consistency is the multiplier

Here's the reinforcing factor most agents miss. AI systems build confidence in a business by cross-referencing. When your name, address, phone, service areas, and description are identical across Google, Bing, Yelp, Apple Business Connect, LinkedIn, Facebook, and your website — AI systems treat that consistency as a strong signal of legitimacy and cite you more often.

When those data points conflict across platforms — a slightly different phone number here, a different service area there, a different license number on your LinkedIn — AI systems downgrade confidence in your data and stop citing you.

The action: pick one canonical version of your business information (from your optimized Google Business Profile). Update every other platform to match exactly. Take 20 minutes to do this once. Reap the discoverability benefits for years.

What to do about your website

If your website is a canned brokerage template — the same template hundreds of other agents at your brokerage are using — there's a very good chance it's not AI-search optimized and the brokerage's web team isn't going to fix it for you.

The audit: ask Claude to review your live website URL for AEO optimization. It will surface every issue — thin content, missing FAQ structure, poor schema markup, weak entity signaling, inconsistent NAP data (Name, Address, Phone). You'll get a comprehensive fix list.

If the brokerage's web team can't or won't make those changes, you have two options:

Option one — build a companion site. A simple WordPress or Squarespace site under your own domain that hosts your FAQs, neighborhood guides, market updates, and other AI-optimized content. Point your Google Business Profile to it as your primary site. Cost: $15-30/month hosting. Setup time with AI assistance: a few hours.

Option two — pay a developer once to retrofit your existing site. Send them the Claude audit list. Get quotes. Get the fixes made. Verify the work by re-running the Claude audit afterward and confirming the fix list is completed.

Both options are dramatically cheaper than the monthly SEO retainers most agents are still paying for a service that no longer works.

The Ralph the Roofer principle — why this still matters even if you're referral-based

If you're mostly earning business from past clients and sphere referrals — you might be tempted to skip all of this. Don't.

Here's the dynamic. Imagine your neighbor's roof starts leaking. Their first move is to text a trusted friend and ask for a roofer recommendation. That's how humans work. They ask their network first. That's 93% of buying decisions — a recommendation from a trusted source.

But here's what's changed. Once your neighbor gets the recommendation, they now open ChatGPT and ask: "Is [Randy the Roofer] any good? What do people say about him online?"

If AI returns solid information — professional profile, positive reviews, clear specialties, verifiable credentials, active business presence — your neighbor commits to Randy. If AI returns thin, sparse, or contradictory information — your neighbor gets nervous and asks their trusted friend for a second recommendation, or defaults to the roofer AI returned confidently and specifically as the top result.

The same dynamic now applies to every real estate agent referral. Even when a past client refers you directly, the prospective buyer or seller is validating that referral through AI before committing. Which means your AI-search presence doesn't just matter for cold discovery — it matters for converting the referrals you're already earning through your sphere.

An agent with a weak AI-discoverable footprint loses referrals they would have won five years ago. The validation step didn't exist five years ago. It does now. And it's the fastest-growing filter between the referral and the phone call.

Why the timing is unusually favorable

Here's the strategic angle worth noticing. In the traditional SEO era, big-money players — Zillow, Realtor.com, Homes.com, major brokerage sites — eventually dominated Google's rankings and squeezed out individual agents. If you tried to rank for [Your City] real estate in 2016, you were fighting against multi-million-dollar SEO teams at massive portals.

The AI search era is currently the opposite. The portals haven't yet aggressively optimized their platforms for AI discoverability. Most brokerage sites are still built on 2018-era SEO assumptions. The big-money players are still investing in the strategies that used to work — not the ones that work now.

Which means there's a real, short window — probably 12-18 months — where individual agents who understand AEO can leapfrog major portal competitors in AI search results. Not because the individual agent has more resources. Because the individual agent is optimizing for the current game while the big players are still optimizing for the previous one.

If you get this right in the next 60 days, you'll have a discoverability advantage that persists for years even as the portals eventually catch up. First-mover advantage in AI search is dramatically real, and dramatically time-limited.

The audit-your-vendors application

One more strategic implication worth naming. AI just made every service provider you delegate to accountable in a way they've never been before.

You used to hire an SEO consultant and trust that they knew what they were doing. If they underperformed, you had no reliable way to know. You'd pay them for a year, notice results weren't coming, cancel the contract, and try someone else. The consultant knew you couldn't audit their work, which meant many of them delivered thin, formulaic work that generated the appearance of activity without real results.

That entire dynamic is over. You can now use Claude to audit the work of every service provider in your business — SEO consultants, VAs, marketing coordinators, transaction coordinators, brochure designers, brand consultants. Ask Claude to review the deliverable. Get a specific pick-list of issues. Send the fixes back to the vendor. Verify completion. Hold them accountable at a level that wasn't previously possible.

Most agents haven't internalized this yet. It's one of the most important shifts of the AI era. Delegation no longer requires blind trust. Which means the productivity multiplier of AI extends beyond the tasks you do yourself into every task you've delegated to anyone else in your business.

The 60-day action checklist

Here's what to do this week and the two after:

Week one. Audit and optimize your Google Business Profile using the 5-step framework above. Run the Claude audit on your website and generate the fix list. Publish the first 50 AI-optimized FAQs.

Week two. Update every other platform (Yelp, Apple, LinkedIn, Facebook, Bing Places, brokerage bio pages) to match your canonical Google Business Profile exactly. Fix any inconsistencies in name, phone, service areas, or specialties.

Week three. Have Claude test how you rank in AI search across ChatGPT, Claude, Perplexity, and Gemini for your most important queries. "Best real estate agent in [neighborhood]." "How do I sell my house in [city]?" "Who should I call to buy a home in [area]?" Where you rank badly, ask AI why. Fix the specific data or content gaps it identifies.

Weeks four through eight. Add 5 additional AI-optimized FAQs per week. Publish one neighborhood guide per week. Publish one market update per week. All AI-search-structured. All aligned with your Google Business Profile.

By day 60, you have a fully optimized, AI-discoverable presence that most agents in your market won't have for another 12-24 months.

TL;DR

Traditional SEO is not entirely dead yet, but it's dying faster than most agents realize. 68% no-click search rates. 83% AI-overview no-click rates. 93% AI Mode no-click rates. Billions of monthly AI-based queries. Real people making real referral and hiring decisions inside chat interfaces before they ever visit a website.

The game has fundamentally changed. The agents who move quickly and correctly are going to have an unfair advantage that persists for years. The agents who keep paying SEO retainers for services that no longer produce results are going to slowly become invisible in the market.

One hour. Zero dollars. The tools to do it are free. The playbook is above. The window is now.

Do the work this week. Compound the advantage for years.

Ready to stop guessing and start producing?

💼 Build wealth with Tim's eXp team: whylibertas.com/harris
📲 Elite Coaching — text Tim directly: 512-758-0206

If you spent one hour this week optimizing your Google Business Profile, publishing 50 AI-search FAQs on your site, and matching your data across every platform — how much more often do you think you'd show up when a prospective client asks their AI: "Who's the best real estate agent in [your market]?"

— Tim & Julie Harris

Founders of Tim & Julie Harris Real Estate Coaching | Publishers of Harris Real Estate Daily | Hosts of PowerHouseTalk | eXp Realty Sponsors at Libertas

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