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š” End the Ghosting! 10 Secrets to Get Prospects to Call you back!
Are you looking for more appointments with buyer and seller prospects?
Good morning, agents! āļø Are you looking for more appointments with buyer and seller prospects? Of course, you areābut what if your leads arenāt answering and wonāt call you back? Are they ghosting you intentionally, or are they just busy with life? And how do you know when youāre calling too much, becoming a creepy stalker, versus being a competent salesperson?
The following 10 Proven Secrets will help you spend more time on appointments and less time chasing leads. It takes discipline and strategy to get your leads to respond. Follow these simple tips and get results starting today!š”šÆ
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1ļøā£š Answer Your Phone in the First Place!
Answer your phone whenever possible to reduce follow-up calls. If you're not with a client or prospect or at a family event, make it a priority to pick up. This immediate responsiveness can significantly improve your chances of connecting with prospects.
2ļøā£ā±ļø Practice Furiously Fast Lead Follow-Up
If you must call back, strive to do so within a few minutes. Furiously fast follow-up shows you're available, professional, and here to be of service. Answer questions at the time they're being asked, and youāll set more appointments and chase fewer leads.
3ļøā£š Stop Being Weird About āBothering Themā
Jeb Blount, author of Fanatical Prospecting, says: āInterrupting your prospect's day is a fundamental building block of robust sales pipelines. If you don't interrupt relentlessly, your pipeline will be anemic.ā
4ļøā£š± Use Their Preferred Method of Communication
Use the technique your prospect prefersānot yours. A Twilio survey shows:
š Personal Calls: 40%
š§ Email: 30%
š² Text Messaging: 20%
š Facebook Messenger: 5%
š” WhatsApp: 3%
š¤ LinkedIn: 2%
š£ SMS/chat apps preferred by 60% overall
Match their preferred platform to increase your response rate. And if youāre posting content on YouTube, be sure to check and reply to your comments!
5ļøā£ā° Switch Up Your Contact Attempt Times
Avoid the trap of contacting them at the same time every day. According to HubSpot:
š Best call times: 4ā6 PM and 8ā10 AM
š¢ Best text times: 3ā4 PM
šļø Best days: Wednesday and Thursday
Changing your routine increases your odds of getting a response.
6ļøā£š° Offer Something of Value
Make prospects ādying to call you back.ā Offer a free market analysis, a list of hot new listings, a special low-interest mortgage, or a sneak peek at a new construction home. The more customized, the better.
7ļøā£āļø Let Them Know When Youāll Follow Up
When you leave a voicemail or email, say exactly when youāll follow up. Then do it. This shows reliability, planning, and transparency. If they keep ignoring you, theyāre probably not a real prospect.
8ļøā£š„ Make a Personal Connection
People do business with people they like and relate to. Take 10 minutes to check their social media. Are they posting about kids? Stress? Hobbies? Use those clues to connect on a personal level.
9ļøā£š Use Humor (But Do It Right)
Humor can humanize your outreach. Try something light:
"Hi [Name], itās [Your Name]. I promise Iām not stalking youājust making sure youāre okay! Send me an emoji if youāre too swamped to talk."
Make it self-deprecating and charmingānever make fun of the prospect.
āļø 10. Mix It Up and Stick With It
Send a handwritten note. Drop off a small gift. Visit in person (if appropriate). Be persistent but professional. According to InsideSales.com, it takes an average of 8 attempts to reach a prospect. Most agents give up after 2.
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FINAL TAKEAWAY
If youāve followed all 10 secrets and still get no reply, itās time to say NEXT!
And remember: You donāt just need better follow-up, you may need more people to follow up with. Both can be true at once.
For more help with this and everything else in your real estate life, join Premier Coaching today. Or, if you're even more serious about your career, become one of Tim and Julie's personal One-on-One Elite Clients by texting Tim directly at 512.758.0206.
Meanwhile, we'll see you at the mastermind (free) HarrisMasterMind.com
AND THAT'S A WRAP!
Your trusted mentors in real estate and community leadership,
āTim & Julie Harris
Harris Real Estate Daily
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